1-Year Limited Warranty

1. Warrantor and covered products
PAVENTRA TECHNOLOGIES LLC, 1235 WALTER HALL Road, New Hope, KY 40052, United States, provides this limited warranty for the camera drones and related accessories sold directly at https://paventratechnologies.com. Contact: support@paventratechnologies.com; telephone +1 (325) 656-8554. A free written copy can also be requested by mail at the address above. This warranty applies to the original retail purchaser for personal recreational use in the United States. Reasonable evidence of purchase, such as an order number or receipt, is required; product registration is not required.

2. Coverage period and covered defects
Coverage lasts one year from the date the product is delivered to the original purchaser. It covers defects in materials or workmanship arising during normal personal recreational use consistent with the product instructions. All originally supplied product components are covered against such defects during this period. A valid claim submitted within the coverage period remains reviewable even if assessment finishes later. This warranty is provided without an additional charge.

3. Remedy and costs
For a covered defect, we will arrange repair without charge for covered parts and labor, provide an equivalent replacement, or refund the price actually paid for the affected product if repair or replacement is unavailable or cannot be completed within a reasonable time. We select an appropriate remedy subject to applicable law and any mandatory customer rights. Contact us before shipping an item. We pay necessary shipping to and from the customer within our U.S. service area for an accepted covered claim, using a prepaid label or arranged carrier method. We do not charge a deductible, inspection fee or restocking fee for a covered defect. A replacement is covered for the remainder of the original one-year period or any longer period required by law.

4. Exclusions
This limited warranty does not cover ordinary wear or depletion without a defect, including normal propeller wear, fabric wear and normal battery capacity decline; damage caused by crashes, impacts, lost aircraft, abuse, commercial use, liquid ingress contrary to instructions, incompatible power equipment, improper propeller installation or neglect where that cause produces the claimed problem. A crash or loss caused by an original manufacturing defect is not automatically excluded and is assessed on reasonably available evidence. Original manufacturing defects in supplied batteries and consumables remain covered during the one-year period. A modification or repair may be excluded only to the extent it caused the problem. Independent service or a third-party part does not by itself void this warranty. We do not require paid maintenance to retain coverage. These exclusions do not remove mandatory remedies.

5. Claims
Email support@paventratechnologies.com with the order reference, product name or SKU, delivery date if known and the problem. Include safely obtainable photographs or video and relevant flight records if reasonably available, without requiring a hazardous repeat flight. Stop using damaged aircraft, propellers, controllers, charging equipment or batteries. We acknowledge messages within 3 business days and explain assessment and service steps. Return only after instructions. Secure components for shipping and do not send damaged lithium batteries through ordinary mail; we arrange an appropriate safe resolution. We explain rejections and review additional evidence.

6. Relationship to returns and legal rights
This manufacturing-defect warranty is separate from the 30-day voluntary change-of-mind return policy. A covered defect after day 30 may still qualify during the one-year coverage period. Opening packaging, reasonable inspection and proper use do not by themselves cancel defect coverage. The unused-condition requirement applies to voluntary non-quality returns. We do not disclaim implied warranties or limit mandatory remedies through this document. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Nothing requires you to finish our support process before exercising an available statutory remedy.